October 10, 2013
Rebecca hasn't returned my call. I phoned Greyhound and spoke to Aneie who checked the database for notes. She repeated the same notes to me and said that she had no additional information. Aneie guessed that Rebecca is waiting for a call back from the Los Angeles manager. It appears that Greyhound employees don't bother to return their coworker's phone calls either.
Aneie tried to contact Rebecca while I was placed on hold. Rebecca was on the phone with another customer. Aneie will send Rebecca an email asking her to contact me.